Sales Quota: A Step-by-Step Process for Hitting your Targets
The secret to hitting your sales quota lies in how you use sales dashboards. Check out this in-depth article by Toma Kulbyte that includes tips on which reports to use in your sales dashboard. The post...
View Article37 Customer Experience Statistics You Need to Know for 2019
2018 was a great year for customer experience and adoption rates continue to climb. Check out these 37 customer experience statistics to learn more. The post 37 Customer Experience Statistics You Need...
View ArticleMobile CRM app: 5 ways to increase sales productivity
This post by Toma Kulbyte shows you why a mobile CRM app is a highly effective way to increase sales productivity when you are on the go. The post Mobile CRM app: 5 ways to increase sales productivity...
View Article12 Free Sales Email Templates Proven to Increase Response Rates
Save time and boost sales productivity with 12 easy "copy and paste" sales email templates. The sales templates Include email outreach, follow up and "not interested" samples. The post 12 Free Sales...
View Article5 ways to manage (and reduce) your customer service queues
A high volume of customer support emails can be overwhelming. In this blog post, we share five ways to use customer service software to help you handle your customer service queues. The post 5 ways to...
View ArticleCRM Database: Unlocking Customer Secrets for Business Growth
Learn how to use the numbers in your CRM database to help you uncover customer secrets and identify areas of opportunities for business growth. The post CRM Database: Unlocking Customer Secrets for...
View ArticleSales opportunities: 5 ways to respond to a lost deal
Let's face it - No one likes to lose a deal. In this article, we take a look at five key steps to help you turn lost sales into open sales opportunities. The post Sales opportunities: 5 ways to respond...
View ArticleThe Value of Customer Self-service in the Digital Age
Companies that provide customer self-service can save as much as $3 million per year, but many portals are difficult to use. In this article, we explain how you can improve your self-service portal and...
View Article8 Key Benefits of Using Customer Service Software
Customer service software will transform the way you communicate with your customers. Not only that, it will automate internal processes, which means less manual work and more time to focus on your...
View Article6 Customer Service Reports That Every Manager Needs
Tired of manually counting customer requests using post-it notes and spreadsheets? In this blog post, we share 6 essential customer service reports you can use to deliver better support The post 6...
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